Booking Conditions

If your preferred date, or your second choice of date are available, a binding guided tour booking will be made without prior confirmation from Berlin-Hohenschönhausen Memorial. You will receive an order confirmation for your booking as soon as possible.

If neither your preferred date, nor your second choice of date are available, the Visitor Center will contact you. We will usually contact you by email, so please check your inbox and spam folder regularly. You cannot request a specific tour guide (contemporary witness or historian).

If you do not receive a response within 14 days, please contact the Visitor Center.

Group fees for guided tours
Regular admission:        Up to 25 registered participants: €100 (all-inclusive)
Reduced admission*:     Up to 25 registered participants: €80 (all-inclusive)
School admission:         Up to 25 registered participants: €25 (all-inclusive)

Group fees for 3-hour contemporary witness seminars
Regular admission:       Up to 25 registered participants: €140 (all-inclusive)
Reduced admission*:    Up to 25 registered participants: €100 (all-inclusive)
School admission:        Up to 25 registered participants: €50 (all-inclusive)

Group fees for project days
Regular admission:       Up to 25 registered participants: €210 (all-inclusive)
Reduced admission*:    Up to 25 registered participants: €160 (all-inclusive)
School admission:        Up to 30 registered participants: €75 (all-inclusive)

*Reduced admission applies to visitors who are students, apprentices, severely disabled, receiving unemployment benefits (types 1 and 2), unemployed, in federal military or civilian service, holders of the Berlin-Brandenburg honorary office card or members of any survivors' associations for political prisoners in the GDR.

Cancellation and re-booking deadline:

You can cancel or amend your booking free of charge up to 14 days prior to the event start date. From 13 days or less prior to the start date, the Berlin-Hohenschönhausen Memorial shall charge a cancellation fee if you cancel or amend your booking.

Cancellation fees:

Guided tours:

Reduced and regular admission:           €49 for up to 25 visitors
School admission:                                 €25 for up to 25 visitors

3-hour contemporary witness seminars

Reduced and regular admission:           €98 for up to 25 visitors
School admission:                                 €50 for up to 25 visitors

Project days

Reduced and regular admission:     €147 for up to 25 visitors
School admission:                           €75 for up to 30 visitors

If your registered group arrives more than 30 minutes late for the booking, or if the group disregards the visitor rules or any instructions from Memorial staff, you shall forfeit your right to a guided tour and to any refund.

If you need to change any details of your booking, to re-book or to cancel, please contact the Visitor Center as soon as possible.

Unfortunately, we cannot guarantee matching you with a tour guide (former prisoner or historian) you have specifically requested.

Contact

Visitor service
Tel.: 030 / 98 60 82-30
Fax: 030 / 98 60 82-36
E-Mail: besucherdienst@stiftung-hsh.de

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